AT-Ease provides information, services and support for veterans and their families. Whatever your circumstances, AT-Ease can help you get more out of life.

Who is a veteran?

The Department of Veterans’ Affairs (DVA) defines a ‘veteran’ as someone who has served more than one day in the Australian Defence Force (ADF).

You don’t have to serve overseas or in combat to be a veteran.

Current and former ADF members, as well as those transitioning from the force to civilian life can access ‘veteran’ services through DVA.

DVA recommends you register with MyService as soon as you commence your ADF service. The sooner you register with DVA, the sooner you can access DVA support and services.

Who do we help?

AT-Ease is DVA’s wellbeing portal, providing information and apps to support mental health and wellbeing for veterans and their families, as well as education services for health professionals working with veterans.

1. Veterans

AT-Ease provides resources for serving, transitioning, ex-serving and reservist ADF personnel.

AT-Ease helps veterans stay healthy, recognise the signs and symptoms of mental health issues and understand the available support to help you live your best life.

Support includes self-help tools and advice and professional services in the community.

2. Families

Families serve too! You may not be in uniform, but if you're the spouse of an ADF member, you're affected by ADF service.

The Families section of AT-Ease recognises the importance of families in the health and recovery of veterans.

Families pages seek to minimise the impact of military life by helping everyone understand the impact of military service and how to minimise it. AT-Ease also helps families understand common veteran issues like posttraumatic stress.

Currently, more than two-thirds of visitors to AT-Ease.dva.gov.au are women under the age of 45. Around 60 per cent of veterans who seek mental health and wellbeing support do so after encouragement from a family member.

Due to the impact of military life on children of all ages, including adult children caring for an older veteran, information about children is included under Families.

3. Health Professionals

The AT-Ease professionals content provides a range of resources for health professionals to optimise their service and treatment of the veteran population.

eMental Health Products

AT-Ease delivers a range of eMental health products and mobile apps which provide pragmatic cognitive behavioural tools to support the individual:

  • The Right Mix encourages the ‘right balance’ of alcohol, diet and exercise to achieve a healthier lifestyle and reduce poor mental health outcomes. The app can track drinking and spending in real time, as well as set reminders when limits are reached.
  • Operation Life Online raises awareness about suicide and is designed to help prevent suicide in the veteran community. The site offers learning tools, case study videos and a comprehensive quiz to reaffirm learning, along with useful contacts and resources. The app provides access to emergency and professional support and self-help tools to help users regain control, keep calm and take action to stay safe.
  • High Res (High Resilience) helps serving and ex-serving ADF personnel and their families build resilience and learn about self-management. High Res is also available as an app.
  • PTSD Coach helps veterans learn about and manage symptoms that commonly occur after trauma. Patients can send the results of a PTSD self-assessment to their nominated health professional. PTSD Coach is also available as an app.

Take Action

If you're concerned about a veteran's wellbeing, REACT.

Recognise symptoms

Engage the person

Actively listen

Check risk of harm

Take action.

Crisis and emergencies

For any crisis, including medical emergencies, call 000.

If you are concerned about your safety or the safety of a loved one, call 000.

Open Arms - Veterans & Families Counselling

Open Arms – Veterans & Families Counselling (formerly VVCS) is a free and confidential nationwide counselling and support service for members of the serving and ex-serving community, and their families.

Open Arms counsellors are available 24 hours a day, seven days a week. Call 1800 011 046.

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