Veteran health check - FAQs for GPs

What is the Veteran Health Check?

  • The Veteran Health Check is an opportunity for veterans to access a comprehensive physical and mental health assessment and establish a relationship with a General Practitioner (GP).
  • It is an opportunity for GPs to build an understanding of a veteran patient’s health and wellbeing, and identify and address any physical and mental health conditions common in the years following transition from the Australian Defence Force (ADF).
  • The aim is to encourage early intervention to promote better health outcomes for veterans during their transition to civilian life.
  • DVA recommends that a 45 minute appointment is booked to conduct a Veteran Health Check.
  • Depending on eligibility, there are two ways the Veteran Health Check is funded by DVA:
    • One-off Veteran Health Check (DVA Veteran Card or Medicare)
    • Annual Veteran Health Check (DVA Veteran card).
  • They may request you use the Veteran Health Assessment tool available on at-ease.dva.gov.au/professionals. This is the same tool available through MedicalDirector and Best Practice software.
  • The One-off Veteran Health Check was previously referred as the ADF Post-Discharge GP Health Assessment. The Annual Veteran Health Check is a new initiative from 1 July 2019.

How can I check what type of Veteran Health Check a patient is eligible for? 

  • Your patient is eligible for an Annual Veteran Health Check every year for the first five years following transition, if they have transitioned from the ADF from 1 July 2019 and served at least 1 days’ continuous full-time service. Your patient may have also received correspondence from DVA to inform them of their eligibility.
  • All those who transitioned from the ADF can access a One-off Veteran Health Check at any time. There is a specific Medicare rebate for this. This eligibility is universal, and does not depend on the date on which they transitioned from the ADF.

How do I bill or claim for the Veteran Health Check?

Annual Veteran Health Check (DVA item numbers)

  • MT701 - brief health assessment, lasting no more than 30 minutes
  • MT703 – standard health assessment, lasting no more than 45 minutes
  • MT705 – long health assessment , lasting no more than 60 minutes
  • MT707 – prolonged health assessment, lasting more than 60 minutes

One-off Veteran health Check (MBS item numbers)

  • 701 – brief health assessment, lasting no more than 30 minutes
  • 703 – standard health assessment, lasting no more than 45 minutes
  • 705 – long health assessment , lasting no more than 60 minutes
  • 707 – prolonged health assessment, lasting more than 60 minutes

The Department of Human Services (DHS), Medicare (DHS-Medicare), processes claims for health providers on behalf of DVA. You can claim using a payment method that suits you.

Find out more on claiming with DVA at www.dva.gov.au/providers/how-claim

More information on DVA fee schedules: dva.gov.au/provider/fees-schedules

Can I charge a gap payment?

  • A gap payment cannot be charged for services provided under a DVA item number. Only one of the DVA item numbers for the Annual Veteran Health Check can be used.
  • Gap payments can be charged for One-off Veteran Health Check Medicare item numbers, although DVA encourages providers to bulk bill these consultations where possible.

Who should conduct the Veteran Health Check?

  • The Veteran Health Check should be completed by a qualified medical practitioner, however a suitably qualified health professional (e.g. practice nurse) may assist.

Is there a guideline to follow? What resources are available to me to complete the Veteran Health Check?

  • DVA has developed a comprehensive Veteran Health Check assessment. It is accessible as a wizard (or form) through the medical practice software MedicalDirector and Best Practice. The form can also be downloaded from at-ease.dva.gov.au/professionals/assessment-treatment/veteran-health-check.
  • In Best Practice and Medical Director the Veteran Health Check is currently referred to as the ADF Post-discharge Health Assessment. Please search for this in your practice software. You can use this same assessment for both the one-off and annual Veteran Health Check.
  • The Veteran Health Check assessment and supporting resources may also be useful for when you provide other consultations or check-ups for patients who have served in the ADF.

How can I better prepare to treat veteran patients? What training and development is available?

  • Veteran patients have had unique experiences and are at increased risk of developing physical and mental health conditions during and after transition to civilian life.
  • DVA has many different resources available for providers such as webinars and online training programs.
  • Further information on professional development and available resources can be found on www.at-ease.dva.gov.au/professionals/professional-development