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Privacy

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In accordance with the Guidelines for Federal and ACT Government World Wide Websites issued by the Australian Privacy Commissioner, the Department of Veterans’ Affairs (DVA) provides the following privacy statements.

Security of your information

DVA seeks to comply with the Information Privacy Principles under the Privacy Act 1988 (the Privacy Act) in the collection, storage, use and disclosure of personal information in its possession. The Privacy Act provides for specific rights and remedies of individuals in the event of a breach by the department of its duties under the act.

DVA provides a secure environment and a reliable system. However, you should be aware that there may be inherent risks associated with the transmission of information via the internet.

DVA Secure Web Services is designed to minimise these risks as much as possible, and provide a secure mechanism when seeking or providing personal information.

If you are seeking or providing information of a personal nature and you are not using DVA Secure Web Services, DVA suggests that you use over-the-counter, postal, fax or telephone services. Contact details for these services can be found on this website.
Some interactive services on this website may request personal information as part of the provision of the service. DVA encrypts all data transmitted between your computer’s web browser and DVA’s computers when you make use of any of these services. The encryption process used by DVA is secure socket layer (SSL). For SSL encryption to work, your browser must support SSL. Freely available browsers that support SSL include Netscape (version 3 or higher) and Microsoft Internet Explorer (version 4 or higher).

Note: External sites that are linked to the DVA site are outside DVA’s control and you are advised to review their privacy and security statements when visiting those sites.